EnglishRequest
Ask for help in exercising your rights or protecting your legitimate interests
EUROASIA Insurance accepts requests, suggestions and complaints from individuals and organisations. You can contact us online, by phone or in person by appointment.
Choose the option that best matches your message.
Ask for help in exercising your rights or protecting your legitimate interests
Share an idea for improving our services or the way we work
Ask us to address a violation of your rights
Start your message with “Request”, “Suggestion” or “Complaint”. This helps us send it to the right team.
Briefly explain what happened and what outcome you are looking for. If your request relates to a policy, include the policy number.
Requests and complaints are reviewed within 15 days. If further review, checks or additional documents are needed, processing may take up to 1 month. Suggestions are reviewed within 1 month.
Start your message with one of these labels: Request, Suggestion or Complaint
Handling requests and complaints
Sodikjon Berdialiyev
Deputy Chairman of the Management Board for Legal Affairs
Responsible for ensuring that requests from individuals and organisations are handled consistently and properly monitored.
Legal Department
The response period begins on the day we receive your request.
Within 15 days of receipt
Up to 1 month if further review, checks or additional documents are required
Within 1 month
You can also contact us by phone, email or Telegram, or visit us during the appointment hours shown above.
Available during the hours
Monday, Wednesday and Friday, 09:00–13:00
Quick links to services you may need.