A complete glossary of legal insurance terms in Uzbekistan. Learn the meaning of key concepts such as insurance contract, insured risks, and liability to better understand your rights and obligations. Practical explanations will help you make well-informed decisions and interact effectively with insurance companies.
51
51 terms
Over 1000
disputes are considered annually in the insurance sector
80%
of cases are resolved out of court.
Up to 30 days
average claim settlement period.
Additional risks are events that are not included in basic insurance but can be added to the policy for an extra fee or through an extended program
A specialist who determines and explains the value of property. For a damaged car, an appraisal helps estimate repairs but does not replace the insurer’s decision on payment.
An assistance company is a service partner of an insurance company that helps the client arrange medical, technical or other urgent support under the policy.
An insurer’s decision not to pay for a reported event or part of a claim. The grounds must be checked against the law, policy terms and evidence; the decision can be challenged.
The process of reviewing an event reported to an insurer: checking the circumstances and cover, assessing damage, calculating compensation and making a decision. An approved payment is then made under the contract.
Combined insurance is an arrangement in which several types of cover are set out as separate sections of one policy, each with its own terms.
Compensation for damage is reimbursement for harm or losses that a person suffered after an unpleasant event. Put very simply, it is an attempt to return the affected person at least roughly to the financial position they were in before…
A contract threshold: losses at or below it are not paid; above it, the deductible itself is not subtracted. Other policy restrictions still apply.
This is a situation where a vehicle is damaged so badly that repairing it no longer makes economic sense, even if restoration is still technically possible.
A cover note is a document used in some insurance markets to confirm agreed cover while the policy or certificate is being prepared.
Customer centricity is an approach where a company focuses not only on selling a policy, but also on making every step clear, convenient and reassuring for the client.
Customer focus is a way of working in which an insurer considers customer needs throughout the journey, from choosing a policy to explaining terms and handling enquiries.
Damage to or destruction of equipment permanently fitted to a vehicle that was not part of its factory specification. Compensation depends on the contract.
Disability involves lasting limitations in functioning and participation that arise through the interaction of a health condition with personal and environmental factors.
A driver at fault in an accident is the person whose actions caused the crash. Put very simply, this is the driver whose mistake, traffic violation, or careless maneuver led to a collision or another road incident. The main idea is simpl…
A dwelling fire policy is insurance that helps cover damage to a house or apartment if the home is affected by fire or related events.
This is an electronic OSAGO policy that is issued online and confirms that compulsory motor third-party liability insurance is in force.
This is a simplified procedure for recording a traffic accident without calling traffic police, when the drivers themselves document the circumstances for insurance settlement.
Glass Breakage Insurance protects windows, shopfronts, doors, partitions and other glass elements against breakage, cracks and accidental damage.
This is an international motor third-party liability insurance certificate that confirms a vehicle has the required liability coverage when traveling to a country within the Green Card system.
Harm to a person’s life or health, assessed in insurance through the effects of an injury, liability and the terms of the relevant policy.
A doctor, clinic, hospital, laboratory, pharmacy or another authorised organisation that provides medical care or related services to a patient.
Imagine you and your neighbors decide to chip in a little money into a shared piggy bank just in case someone's roof gets damaged by strong winds. If one neighbor's roof breaks, they take money from the piggy bank for repairs, and they d…
This is a person whose car, property, health, or life was harmed in a traffic accident through the fault of another person.
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Zafar from Khiva, when concluding a health insurance contract, concealed a chronic illness. Later, he required expensive treatment for this disease.
The insurance company discovered the deception. Due to the violation of the principle of good faith, the contract was declared invalid and the payment was refused.
In 2020, Irodakhon's house burned down. She received an insurance payment but considered it underestimated. She decided to go to court only in 2024.
The court dismissed the lawsuit because the three-year statute of limitations had expired. Irodakhon lost the right to demand a review of the payment.
Bakhtiyor's apartment was flooded by a neighbor. The damage of 12 million soums was covered by Bakhtiyor's insurance company under his property insurance policy.
After the payment, the Insurer filed a recourse claim against the liable neighbor. The court ordered the neighbor to return the entire amount to the company.
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