Sick abroad? How to use your EUROASIA travel policy
Call assistance, get a clinic referral, save your documents and claim costs: a step-by-step guide for illness or injury abroad.
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Check your plan and assistance contact details before you leave, so you know what to do if you need help.
Enter your trip details, review the plan terms and save your electronic policy.
The EXCLUSIVE plan is valid in Japan. Covered events are subject to the policy terms.
The EXCLUSIVE plan has a total limit of up to €90,000, including up to €45,000 for medical services.
If a covered event occurs, call the assistance number in your policy.
Medical travel insurance for Japan: the EXCLUSIVE plan, emergency care and access to assistance.
Before you buy, check your travel dates, covered risks and plan terms.

The Japan National Tourism Organization (JNTO) warns that medical treatment in Japan can be expensive. Check your policy's covered risks and how medical bills are paid before you travel.
If you suddenly fall ill during your trip, call the assistance provider. They will explain how to get medical care.
Keep your policy details and assistance number handy. Expenses must be agreed in line with the policy terms.
Review your plan, covered risks and assistance number in advance. Then you will know how to ask for help.
Choose EXCLUSIVE (+COVID) for Japan.
Enter your travel dates and travellers, then review covered risks, options and policy terms.
Keep your policy number and assistance contact details handy throughout your trip.
Call the assistance number in your policy as soon as possible.
The assistance provider will explain how to get care and agree on expenses. If your health is at immediate risk, call emergency services first.
If you had to pay yourself, keep your medical records and receipts for a reimbursement review under the policy terms.
Before paying, check the destination, dates and covered risks.
Go to calculatorTokyo, Kyoto and Osaka offer three different ways to explore Japan: a big city, historic neighbourhoods and trips around Kansai. Before you leave, check your policy's covered risks, how treatment is paid for and the assistance number. You will need these details if you have to see a doctor.
As of October 2026, an Uzbek citizen with an ordinary passport needs a Japanese visa before travelling. There is no visa on arrival; the Embassy of Japan in Tashkent accepts applications by prior online appointment. Uzbekistan is not on the checked list of eligible countries of residence for JAPAN eVISA. Before applying, check the latest rules on the embassy and Japan's Ministry of Foreign Affairs websites.
Medical insurance is not listed as mandatory in the embassy's published basic document checklist. Japan's Ministry of Foreign Affairs recommends international travel medical insurance; the embassy may ask for additional documents. For more on choosing a policy for your visa, see our visa insurance page.
The EXCLUSIVE plan is valid in Japan, with a total limit of up to €90,000 and up to €45,000 for medical services. Coverage applies to insured events under the policy terms. Explore travel insurance.
If you suddenly fall ill or get injured abroad, you need to know where to go, how to arrange care and which documents to keep. In its “Travel Insurance in Japan” guide, JNTO advises travellers to check how medical bills are paid and what their insurance covers in advance.
Under EXCLUSIVE, up to €45,000 within the total limit. COVID-19 care has a limit of up to €25,000 within the medical services limit.
Medical transport and other services have a category limit of up to €42,000; individual services have their own sublimits.
Planned treatment is not covered. Conditions known before the trip are subject to policy restrictions. For active sports, check the relevant risk and option in your policy separately.
The EXCLUSIVE policy has a total limit of up to €90,000; category limits do not add to that amount. Learn what counts as a sudden illness.
In the calculator, select Japan and enter your travel dates and traveller details. EXCLUSIVE (+COVID) is available for this destination; review its terms before paying.
Your policy period should cover your planned stay. Check the start date in your quote.
Enter each traveller's details accurately: they are used to calculate the price.
If you plan to do active sports or climb a mountain, check that the relevant risk is available and listed in your policy.
The calculator will show the current price once you enter your trip details.
Calculate the priceFor general travel insurance terms, see the product page.
Japan's capital is a big city. Allow time on your first day for transport and the time difference.
Temples and historic neighbourhoods are easy to explore on foot. Check routes and opening hours in advance.
Known for its food and a convenient starting point for trips around Kansai.
You can enjoy views of the mountain without climbing it. If you plan to ascend, check the season, trail rules and sports coverage.
Cherry blossom season varies by region in spring. Summers can be hot and humid, typhoons are possible in August–September, and autumn brings colourful foliage. Closer to departure, check the weather and local restrictions in JNTO's “Weather & Geography” guide.
For a medical emergency in Japan, call 119. The Japan Visitor Hotline assists tourists around the clock in English, Chinese and Korean. It is a separate tourist helpline; for an insurance claim, call the assistance number in your policy. Rules for bringing personal medication into Japan depend on the medicine, so check with MHLW before travelling.
Planning to climb Mount Fuji or take another active route? Check the sports risk in your policy and see insurance for active travel.
For urgent medical help, call 119. If you cannot contact assistance before treatment, do so as soon as you can.
Call the number in your policy and provide your policy details. The assistance provider will explain how to arrange care and agree on expenses.
If you paid for treatment yourself, keep your medical reports, bills and receipts. Reimbursement depends on the policy terms and approval process.
Medical repatriation is a separate service with its own terms and sublimit under EXCLUSIVE.
Call assistance, get a clinic referral, save your documents and claim costs: a step-by-step guide for illness or injury abroad.

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As of October 2026, Uzbek citizens with an ordinary passport need a Japanese visa before a tourist trip. Check the current requirements on the Embassy of Japan in Uzbekistan website before applying.
According to the checked eligibility list, JAPAN eVISA is unavailable to applicants residing in Uzbekistan. Book an online appointment with the Embassy of Japan in Tashkent, then submit your documents at the appointed time. Japan does not issue visas on arrival for these travellers.
Medical insurance is not listed as mandatory in the embassy's published basic document checklist, but the embassy may ask for additional documents. Japan's Ministry of Foreign Affairs strongly recommends international travel medical insurance. For help choosing a policy, see our visa insurance page.
For urgent medical help, call 119. If a covered event occurs, call the assistance number in your policy as soon as possible, provide your policy details and agree on how to get care. Keep your medical records and receipts. If you could not call before treatment, do so as soon as you can.
Do not assume a standard travel policy covers mountain climbing. Before your trip, check the plan terms, sports risk and required option or rating factor; they must appear in your policy. Visiting a viewpoint and climbing Mount Fuji are different activities, and trail rules can change. See insurance for active travel.
Cherry blossoms vary by region and usually appear between March and May; autumn is popular for its foliage. Summers can be hot and humid, and typhoons are possible in August–September. Check JNTO's weather and local updates closer to departure.
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