Sick abroad? How to use your EUROASIA travel policy
Call assistance, get a clinic referral, save your documents and claim costs: a step-by-step guide for illness or injury abroad.
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Buy your policy online. If sudden illness or injury strikes, help is arranged within the terms and limits of your chosen plan.
Buy online and save your policy and the service team’s number before you travel.
All four plans include Indonesia in their coverage territory. Check the territory in your policy.
EXCLUSIVE has a total insured amount of €90 000 and a €45 000 limit for medical services.
Your policy lists the number of the 24-hour service team.
If you suddenly fall ill or get injured on your trip, the policy helps arrange emergency medical care within the limits of your chosen plan.
Check the dates, territory, limits and exclusions in your policy. Planned treatment is not covered.

Even a quiet trip can be interrupted by sudden illness or injury. A policy helps arrange emergency care when the event meets its terms.
If you have a sudden illness or injury, call the assistance service using the number on your policy. The operator will tell you what to do next.
You can see the total insured amount, medical limit and limits for specific services before choosing a plan.
If you had to arrange care yourself, keep prescriptions, medical reports and receipts. You may be reimbursed under the policy terms.
Six steps, from buying a policy to getting help. Check when cover starts and how to contact the service team before you fly.
Enter Indonesia, your travel dates, trip purpose and plan. Check the coverage territory and optional extras.
Your policy applies on the specified dates after payment. If you buy it while already abroad, cover starts at 00:00 on the fourth day after purchase.
If you fall ill or get injured, call the service number on your policy as soon as possible.
Tell the team where you are and describe your symptoms. They will explain where to get care.
If you seek care independently, keep medical records, prescriptions and receipts for a reimbursement review.
Submit your documents according to the policy rules. Events before cover begins are not covered.
Bali is an Indonesian island, so select “Indonesia” as the country on your policy. In Bali, you can visit the Ubud rice terraces, Kuta beaches and Tanah Lot temple. Nusa Penida is a separate island nearby.
The policy is designed for emergency care after sudden illness or injury on the stated dates and in the stated territory. Your plan sets the limits; routine examinations and planned treatment are excluded.
Before you travel, check the dates and territory in your travel insurance policy. Medical transport and repatriation — return home for medical reasons — are subject to the policy terms and separate limits.
The policy helps arrange emergency care for sudden illness or injury under your chosen plan. The total insured amount and medical services limit are different.
Medical benefits and individual risks have their own limits in the offer. ECONOM does not cover COVID-19; planned treatment and routine check-ups are excluded.
Compare the limits with your travel plans and check the extra terms before paying:
Calculate the price for a week-long trip using your own dates, plan and activities. There is no single rate for every trip.
| Plan | Total insured amount | Medical services |
|---|---|---|
| ECONOM | €20 000 | €7 000 |
| CLASSIC | €45 000 | €18 000 |
| ELITE | €60 000 | €35 000 |
| EXCLUSIVE | €90 000 | €45 000 |
* These are coverage limits, not policy prices. Individual services and risks have their own limits.
Your travel dates and Indonesia as the coverage territory affect the quote.
ECONOM, CLASSIC, ELITE and EXCLUSIVE have different limits and terms.
The calculator takes travellers’ ages into account.
Active tourism may require an extra option.
Check the medical limit and exclusions first, then calculate the price for your dates.
A quick guide for travellers with an ordinary Uzbek passport. Entry rules checked on 23 October 2026.
Uzbek citizens with an ordinary passport can get a visa on arrival (VOA) or an electronic e-VOA before departure. Entry is not visa-free.
The initial stay under a B1 visa is up to 30 days; one extension is possible, up to 60 days in total.
Your passport must be valid for at least six months from entry. Have a return or onward ticket ready.
You can complete the free arrival declaration within three days before arrival. It is separate from the visa.
Foreign tourists in Bali pay a separate provincial levy. Check the current rules before travel.
Buy insurance separately from your visa. Check your dates, coverage in Indonesia, limits and active-tourism terms. Find out more about insurance for a visa on a separate page.
Bali is generally drier from around April to October and wetter from around November to March; the season boundaries vary.
Bring mosquito repellent and clothing that covers your skin.
Seek medical help for worrying symptoms rather than diagnosing yourself.
Follow dress and access rules at active temples, including Tanah Lot.
Pay attention to tides and local guidance on the coast.
Save the assistance number where you can find it offline.
Select Indonesia in the calculator and check the policy terms before paying.
The service number is on your policy. Save it somewhere you can access offline.
Call the 24-hour service team at the number on your policy as soon as possible. If you cannot call before seeing a doctor, call at the first opportunity.
Give your policy number, location and symptoms. Follow the assistance team’s directions for arranging care.
If you had to arrange care yourself, collect medical reports and receipts. Expenses are reviewed for reimbursement under the policy terms and limits.
Call assistance, get a clinic referral, save your documents and claim costs: a step-by-step guide for illness or injury abroad.

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Yes. As of 23 October 2026, holders of an ordinary Uzbek passport can get a B1 tourist visa on arrival (VOA) or apply online in advance for an e-VOA. Bali is part of Indonesia; entry is not visa-free.
Both are ways to obtain a B1 visa. Apply online for an e-VOA before travel, or get a VOA at an eligible entry point. The initial stay is up to 30 days from entry and can be extended once, to 60 days in total. The period during which an issued e-VOA can be used to enter is different from the permitted length of stay.
For a B1 visa, an ordinary passport must be valid for at least six months from your arrival in Indonesia. Have a return or onward ticket ready. Check your documents and the current rules before departure.
All Indonesia is a free arrival declaration that combines immigration, customs and health-related information. You can complete it through the official system within three days before arrival. It does not replace a B1 visa.
Yes. Bali has a separate provincial levy for foreign tourists. It is included in neither the visa nor the insurance premium; keep the QR-code confirmation after payment. Check the current amount and rules in the official Love Bali system before you travel.
The published B1 tourist visa requirements of the Central Jakarta Immigration Office do not list a general requirement for medical insurance. A policy helps arrange emergency care for sudden illness or injury under your chosen plan: call the service number on your policy. Planned treatment is excluded; check limits and exclusions before paying.
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